General Dentistry

What is CEREC®?

Chairside Economical Restorations of Esthetic Ceramic or CEREC® for short is a new state-of-the-art method of reconstructing tooth restorations. CEREC® uses computer-assisted design (CAD) and computer-aided manufacturing (CAM) to offer single-day restorations for patients. This new technology has revolutionized ceramic restorations such as crowns and veneers for patients so that there is no longer a wait between preparing the restoration and finally receiving the finished product. With CEREC®, the technology is used while you are sitting in the dental chair, which is both economical for you and your dentist. The restorations created are metal-free and tooth colored to restore your tooth to its natural beauty, strength and function. With CEREC®’s CAD-CAM technology, these ceramic restorations can all be done in one single visit to the dentist.

The CEREC® Process

CEREC® uses CAD-CAM technology to design and mill custom restorations during one visit to the dentist. So how does this process work?

Exam and Preparation

Before you get started, your dentist will determine if CEREC® is right for you. Depending on how much healthy tooth structure

you have remaining, it may be a simple filling or you may need a crown. After reviewing your options, the dentist will begin the process by administering anesthetic and preparing your tooth for restoration by removing decay and weakened tooth tissue.

Optical Impression

In order to make the desired restoration, a 3-dimensional image of the tooth that needs to be restored must be created from a digital camera scan of the tooth. This three-dimensional image will be used to create the restoration without the need to take a messy impression. This means no horrible tasting impression material for you to gag on. The computer and CEREC® 3D software then converts the digital image into a three-dimensional virtual model of the prepared tooth.

Milling Unit

This device is used to used to create the custom restoration needed for the tooth. Based on the original color of your tooth, the dentist is able to select the correct colored ceramic block and in a few minutes, the milling device is able to create the restoration needed.

Placing the Restoration

After the restoration is made, it is ready to be tried on to ensure that you get proper fit and bite. When it is ready, the restoration is polished and bonded into place by your dentist. Therefore, no temporary restoration is needed and no return trip is necessary, saving you time and money.

Advantages to Using CEREC®

CEREC® has revolutionized the restorative process. It was created with the patient in mind in order to make a visit to the dentist as pain-free as possible. Some of the benefits to using CEREC® are:

  • Most procedures can be done in one visit – less costly and less time-consuming
  • Less painful injections due to single-visit
  • No need to take messy impressions
  • No need to have a temporary restoration for in-between visits
  • Ability to save as much natural tooth structure as possible
  • Longer lasting restorations – may last over 10 years
  • Restores teeth to natural beauty, function and strength
  • Metal-free restorationsfree restorations

Digital X-rays

Using the most advanced dental technology possible is just as important as staying up-to-date on the latest treatment techniques. Because our practice is dedicated to providing you with the safest and most convenient treatment options available, we utilize advanced digital X-ray technology in our office.

Digital X-rays provide several advanced imaging options designed to save time, provide clearer dental photos, and expose patients to less radiation than traditional X-ray technology.

Our practice is focused on making your dental experience as comfortable as possible. At your next appointment, we’ll be happy to answer any questions you may have.

Emergency/urgent appointments

For emergencies such as swelling, trauma, severe pain or bleeding please telephone the practice as early as possible for an appointment during normal office hours. For non-emergency problems such as broken teeth or loose crowns please contact us and we will try our best to find you an available appointment as quickly as possible. You may reach Dr. Mercedes Del Valle after hours in case of an emergency that cannot wait until the next business day on her mobile 541-954-1249. If you are unable to reach our office during an emergency, dial 911. We are here to help you, any time, any day. When your dental health is at risk, we will do everything we can to make sure that you’re treated as soon as possible.

Disabled facilities
Dr. Mercedes Del Valle’s office is situated on the ground floor and is wheelchair accessible.
• Dual height reception counter access
• Disabled accessible patient bathroom

Reminder service

We offer a reminder service for your routine check-up appointments. This is now done mostly by text message and or emails, however postal reminders are available if requested. In order to continue receipt of this service we request that you notify us of any mobile number, email and address changes at your earliest convenience.

Missed appointment/cancellation on the day policy/ arriving late for an appointment

Missed appointments waste hundreds of hours of treatment time each year, taking up valuable much-needed appointments for other patients. This may be due to failure to attend without notice or by cancellation on the day of the appointment. We understand unforeseen circumstances do arise and will allow for this, however, we reserve the right to refuse further treatment to any patients repeatedly missing their appointments.

We run a strict appointment only system. If you are late for an appointment we will do our best to accommodate you but in certain circumstances, you may be asked to rebook if the dentist feels there is inadequate time to treat you without significantly impacting on the waiting times of patients after you.

Complaints, compliments and suggestions

We aim for 100% patient satisfaction but there may be times when you feel we have not met your expectations. We do not want unhappy patients and welcome your feedback and the opportunity to discuss these issues. This will allow us to address your personal concerns and improve our future service for everyone. It is our hope that we can resolve any problems informally and to your satisfaction, however more serious complaints should be directed in writing for the attention of the practice manager and response should be received within 7 days. We also welcome feedback on anything that you think can be implemented to improve our general service to you. Please use the suggestion box in our waiting room.Finally, compliments are also welcome. If you think any member of our team has excelled in their patient care for you please let us know so due credit can be given at your earliest convenience.

Patient Confidentiality

We take your legal right to privacy very seriously. Any information you provide us or that is kept on record will not be disclosed to anyone else without your permission. When attending for appointments or inquiries if you would like to discuss anything in a more private environment than the reception desk, please let a member of staff know and we will arrange this for you.

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